A grievance is a complaint about something that is affecting you in some way that directly relates to your work, working environment or working relationships and you would like it resolved.

For example, this may be because of:

• How you feel you are being treated by management or colleagues
• The terms and conditions of your employment contract, for example pay and conditions
• Concerns relating to your health and safety.

You can raise a grievance informally or formally under our Grievance Policy.